Warm welcome slashes turnover

first_imgRelated posts:No related photos. Jarvis Hotels has introduced aninduction system featuring an “interactive hotel” that has cut staffturnover and training costs.Each new recruit seesan interactive CD-Rom featuring a message from the company chairman and aguided tour around a virtual hotel.HR manager Ann Tubbysaid the system has cut staff turnover from 69 to 57 per cent. The company has7,500 staff. Since the scheme wasintroduced three years ago, £216,000 has been saved on the cost of inductiontraining.Tubby said, “Wedid surveys to find out why people were leaving and found that it was not hoursor pay – it was poor induction and training.” Previous Article Next Article Warm welcome slashes turnoverOn 24 Apr 2001 in Personnel Today Comments are closed. last_img read more